Electronics Yorkshire Technology Centre | Terms and Conditions
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Tel: 0800 610 1602Email: info@electronicsyorkshire.org.uk

Electronics Yorkshire website Terms and Conditions

By using the Electronics Yorkshire website you agree to be bound by our terms of use and privacy policy © Electronics Yorkshire Limited 2011


Terms Of Use

This website is a free service provided by Electronics Yorkshire, except areas reserved for use solely by employees of fully paid-up member companies of Electronics Yorkshire and services restricted to their use.

Electronics Yorkshire (Electronics Yorkshire Limited) is a not for profit company limited by guarantee without a share capital registered at Companies House in England and Wales (registered number 04666325) whose registered address is Airedale House, Clayton Wood Rise, Leeds, LS16 6RF. VAT registration number: 106 7027 40.

By using this website you agree to all the terms of use set out below (which incorporate our Privacy Policy).

The information provided on this website is provided on an ‘as is’ basis for guidance purposes only and without warranty of any kind, either express or implied.

Please note that Electronics Yorkshire makes no warranties, representations or undertakings about any of the content of this website (including, without limitation, any as to the quality, accuracy, completeness or fitness for any particular purpose of such content).

Electronics Yorkshire makes all reasonable attempts to exclude viruses and malicious programs from this website, but we cannot ensure such exclusion and no liability is accepted for viruses and other malicious programs. You are recommended to take all reasonable security safeguards before downloading any information from this website.


Pricing & Stock

We try to make sure that pricing is as accurate as possible. The correct price for any product is that displayed on the website at the time we receive your order. If we make a mistake on price and it is higher than it should be then we will refund the difference.

If an item is on sale, it might have been sold on a sister company website or catalogue. If so, the 'was' price will always be the highest price in the last 12 months via any of our companies or trading entities, and it will have been at that price for at least 28 consecutive days.

We also try to make sure that stock levels are as accurate as possible, and we always try to keep items in stock ready to be sent to you as soon as you want them (this includes our suppliers where some items are delivered directly to you).

Items on sale might run out at any time. Once we have run out of stock we will not be able to accept any orders for the item.


Ordering & Payment

Orders are only accepted when we dispatch them. We might not be able to accept your order if:

  • your funds don't clear, whether you are paying by credit card or cheque
  • we have made a pricing or product description error
  • a product is out of stock, is not available, or was a sale item and all stock has cleared
  • we believe you are not using our website responsibly

We care a lot about protecting you from fraud. If we suspect that your card has been stolen and someone else is using it then we will not sell the goods to them. For this reason, we reserve the right to refuse any order.

We accept credit card and debit card payments via our secure website or over the phone.


Delivery

Our delivery is normally 2-3 working days. If more than 7 days have passed since we confirmed dispatch and your order has not arrived then please contact us on 0800 610 1601.

If we don’t have stock of an item then we will tell you that it is out of stock, and we will send it to you as soon as stock comes in. If you want to cancel that item you can.

For most UK deliveries postage & packing is based upon the weight of your order:

Deliveries using the Post Office £9.50 + VAT
Parcels <10kg £15.00 + VAT
Parcels >10kg £20.00 + VAT

Cancellations & Returns

You can cancel any order that has not been dispatched. Please call us on 0800 610 1601 between 8:30am and 4:30pm Mon-Fri or log onto the website and check the status of your order in your account.

If you do want to arrange the return of an item, simply call us 0800 610 1601 from 8:30am to 4:30pm Mon-Fri and we will explain how to return the items.

If you are returning a product because it is faulty or something is wrong then we will pay for it to be returned to us.

You can return any item for any reason whatsoever, even if you have just changed your mind, within 14 days of receipt of the order. This is in addition to your rights under the Consumer Protection (Distance Selling) Regulations 2000.

If you do send goods back for any reason other than a fault you will normally be asked to pay the carriage charges – we could offer this for 'free', but of course there's really no such thing, we would just have to recover the costs in our prices. We would rather be completely straight with you, keep our prices as low as possible, and just ask you to pay if you choose to return anything.

Our returns address is:

Airedale House
Clayton Wood Rise
Leeds
LS16 6RF

Copyright notice

The contents of these pages are copyright © Electronics Yorkshire Limited (unless otherwise stated). You may download to a local hard disk and print extracts from this website for your personal use. You may also recopy downloaded extracts to others provided you do not do so for profit.

However, reproduction of part or all of the contents in any form is prohibited without our prior written consent unless it is for personal use. None of the content of this website may be copied or otherwise incorporated into or stored in any other website, electronic retrieval system, publication or other work in any form (whether hard copy, electronic or other) without our consent. For the avoidance of doubt, framing of this site or any part of it is not permitted without express permission.


Logo and trademark

‘Electronics Yorkshire’ and its associated logo(s) are the intellectual property of Electronics Yorkshire Limited and may not be used without our prior written consent.


Your use of the Electronics Yorkshire website:

You must not:

  • introduce or attempt to introduce any virus or other malicious program to this website or any of its software or systems;
  • in any way attempt to access, alter, de-compile, reverse engineer, destroy or otherwise tamper with any part of this website, its software or systems.
  • create Hypertext Links to 3rd Party Sites

Electronics Yorkshire makes no representations as to the security, quality or propriety of any website which may be accessed through this Site. Connected websites accessed via hyperlinks from this site are independent websites over which Electronics Yorkshire does not exercise any control whether financial, editorial or of other kind.


General

Electronics Yorkshire may amend these terms of use from time to time. You will be bound by any changes we may make to these terms of use and therefore we recommend that you view the current version from time to time by clicking on the link from the website.

If any of these terms of use are deemed unenforceable at law it shall not affect the enforceability of the rest of these terms of use.

These terms of use, which include the Privacy Policy on this website, shall be governed by the laws of England and the parties submit to the exclusive jurisdiction of the Courts of England and Wales.

If you have any queries or comments regarding the Electronics Yorkshire Website Terms and Conditions, Electronics Yorkshire, or any information contained within this website, please contact us:

Email: info@electronicsyorkshire.org.uk

Telephone: +44 (0) 113 274 4270

Post:

Electronics Yorkshire
Airedale House
Clayton Wood Rise
Leeds
LS16 6RF